Solid Remote Scoring Website is frozen or not updating.
Is your Solid Remote Scoring webpage getting an "Update Failed" error or not updating the scores on your scoreboard?
This can be remedied by refreshing your webpage, this will let the device reconnect.
You can refresh by clicking the refresh icon (it will look something like this ->
) If you're on a phone and you cant see a refresh icon try dragging down from the top of the screen.
After logging in to your scoreboard check if it is updating again. If your device said it couldn't connect to the webpage then check your devices internet connection!
Most important of all: if you get stuck on any of these steps or if all these steps don't fix the issues then Call Solid, we are manning the phones from 7am-7pm, 7 days a week, please call us at 03 9708 2992.
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